You recently contacted the Credit Union in Cleveland. We hope you received timely, courteous, and professional service. To help ensure we continually improve the quality of our performance, please take a few moments to complete the following brief electronic survey. The survey is designed to measure your satisfaction with the service you received from the Credit Union associates and should take less than three minutes to complete.
Please answer the questions below and then click the Submit button.
Thank you for your participation!
Which of the following best describes the reason you contacted the Credit Union?
Account Balance(s)
Request a Check
Loan Application
Payroll Deduction Question(s)
Debit Card Question(s)
Membership Question(s)
Other; Please Specify
How many times have you contacted the Credit Union about this issue?
Once
Twice
Three Times or More
Overall, how satisfied were you with the service you received from the Credit Union associates?
Very Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied; Please Explain
Very Dissatisfied; Please Explain
